Gill Bradley Frequently Asked Questions
We need to see all of the following documentation at the time of hire:
Driving licence
A current full driving licence must be produced by all hirers at the commencement of each and every hire. Hirers with the new photocard licence must also produce the counterpart endorsement sheet, which forms part of the licence. If this is not available, DVLA checks are subject to a £5.00 charge.
- You must be between the ages of 21 - 70 years for cars, 23 - 70 years for vans & trucks, a regular driver and in good health. Age restrictions apply as follows.
- Drivers with foreign driving licences must present their own national license plus an International Driving Licence.
- Foreign residents in the U.K. may drive on their non-U.K driving licenses for up to one year from commencement of residency. A Passport is required for proof of entry date.
- Hirers aged between 21 and 23 must have held a driving licence for 2 years and have no endorsements. An additional young driver fee and supplementary excess applies subject to terms and group restrictions.
- Hirers aged between 23 and 25 must have held their driving licence for 2 years and endorsed licences will be individually considered. An additional young driver fee and supplementary excess applies subject to terms and group restrictions.
- Hirers aged 25 and over must have held their licence for 1 year and endorsed licences will be individually considered.
Two forms of identification.
These must be recent utility bills, bank or building society statements. A passport is not acceptable as it does not contain your address.
Credit or debit card.
This will be required for the deposit and the hire charge, which will be taken at the time of hire. Please make sure there is enough credit available on your card. All outstanding payments will be taken from the nominated card. In all cases, a minimum £100.00 refundable deposit is required in addition to the hire charge. Cash / Cheque deposits cannot be accepted under any circumstances. The credit / debit card used must be that if the hirer who signs and agrees to the terms of the rental agreement.
Insurance / Collision Damage Waiver
Unless customers own insurance is supplied with prior arrangement and approval, the Hirer is fully covered on insurance provided by Gill Bradley Vehicle Hire Limited. The Hirer is fully covered on insurance. Payment of the Collision Damage Waiver (CDW) reduces your excess contribution by £500.00 in the event of damage being incurred. The standard excess is £750.00 although this figure can alter depending on the age of the driver, the type of vehicle hired, endorsements, previous accidents and driving experience. Overhead damage, damage to tyres, windscreens, wheel trims and upholstery are not covered by the damage waiver, the hirer being liable for the full cost of repair. Collision damage waiver is not available to those customers who opt to use their own insurance.
Additional drivers
Additional drivers can be insured for a very small daily charge. Full driving licence and identification as above are required.
Availability
Whilst every effort will be made to supply the model requested, in the event of it being unavailable, an alternative model will be provided.
Hiring Period
Our offices are open 08:30hrs or 17:30hrs Monday - Friday, 08.30hrs - 12.30hrs on Saturday. Our offices are closed on Sundays, Public Holidays and Bank Holidays. The hire period is based on 24 hour cycles within the hours. Rental times may be adjusted to suit individual hirers' requirements subject to vehicle availability
Mileage Allowance
The mileage on your vehicle is logged at the start and at the end of each hire. We allow 200 miles travel per day (up to a maximum of 2800 miles over 28 days). Additional mileage is charged at 8p (plus VAT) per mile thereafter and is payable upon return.
Refunds/returns
Deposits will be refunded upon return of the vehicle subject to the vehicle being returned in a satisfactory condition.
Extension of hire
If you wish to extend your hire, arrangements must be made prior to expiry of the current agreement and an additional payment made to enable the insurance cover to be extended.
Returning of vehicle
Vehicles must be returned to the office from which they were rented.
Daily checks
The Hirer is responsible for checking water, oil levels and tyre pressures daily.
Breakdown service
In the unlikely event of a breakdown or accident all vehicles are covered by Roadside Recovery and Home Start services. The contact details for this vary and are written on the front of the customers copy of the Rental Agreement.
Fuel
Our rental staff will note on the pre-rental check form and rental agreement, the reading of the fuel gauge. You are requested to return the vehicle with the same amount of fuel as you commenced the rental. A re-fuelling charge will be made if it is necessary to bring the level of fuel up to where it was when you took the vehicle.
Overseas Travel
With prior approval, it is possible that our vehicles may be taken abroad, although there are restrictions regarding taking them into some countries. A surcharge will apply when taking a vehicle outside the U.K. and extra charges will be made to provide a Green Card and Foreign Breakdown Service.
For Business Users
You may drive our vehicles using you own company's fleet insurance cover, provided we have approved this in advance. In this event, only the restrictions of your own insurance will apply. It may be worth noting that you will attract cheaper rates when providing your own insurance. Ask our rental staff for details.
